Pennsylvania


PA Department of Health Nondiscrimination Notice
The Pennsylvania Department of Health complies with and enforces the laws and regulations which prohibit discrimination against employees and persons receiving services in facilities regulated by the Department.

Anti-Harassment Policy Statement
Interim HealthCare has been and will continue to be committed to providing a work environment where all employees are treated with dignity and respect.

Back Safety
Proper Body Mechanics and Back Safety Key Points and Definitions

Home & Community Office Long-Term Living (DHS Policy)
This chapter specifies the provider qualifications and payment provisions for providers rendering services under the Aging, Attendant Care, COMMCARE, Independence and OBRA Home and Community-Based Service waivers and the Act 150 program.

Office of Intellectual Disabilities (DHS Policy)
The purpose of this subchapter is to specify the guidelines and procedures for the incident management process.

Documentation Process
All documentation is legal and confidential.

Drug-Free Workplace Policy
IHC has established a policy and is committed to providing a drug and alcohol-free work environment.

Exposure Control Plan Training (OSHA)
If you do not understand something presented in these materials, please stop and direct your question(s) to your office’s OSHA training representative before proceeding.

Communication Tree
Emergency preparedness communication team information.

Emergency Preparedness Plan for Patients/Clients
This plan provides “step-by-step” action to be implemented by the office in the event of an emergency/disaster.

Fraud & Negligence
Standards of Care are consistent with minimum, safe, professional conduct as determined by professional organizations.

Infection Prevention & Control
Standard precautions are used to prevent the transmission of infectious agents.

Grievance & Complaint Review
If you have a question or concern you feel has not been adequately addressed with your immediate supervisor, you are encouraged to submit a written complaint.

Abuse or Suspected Abuse of Clients
Abuse is the misuse of clients either physically, emotionally, or sexually. Anyone can be the victim of abuse so please be alert to the signs and symptoms.

Medical Device Act Training
A medical device is any item that is used for the diagnosis, treatment, or prevention of a disease, injury, or other condition and is NOT a drug or biologic.

HIPAA: Privacy, Security & Breach Training
Patients and clients have the right to access their health information, as well as control and have protection over their medical information.

Quality Management Policy
The Quality Management plan/strategy was developed and followed to be in compliance with Chapters 52.24 Quality Measurement.

Critical Incidents of Abuse & Complaints
Abuse is an act or omission that willfully deprives a participant of rights or human dignity, which may cause or causes actual physical injury or emotional harm to a participant including a critical incident.

Tuberculosis (TB) Training
TB is spread through the air from one person to another. Anyone near the sick person can breathe TB germs into their lungs.

ISP Pre-Training
Individuals who qualify for Office of Intellectual Disability accommodations have ISPs to assist in providing care for them.

Observation & Documentation
Good communication skills are essential to providing quality care. As an aide, you must be able to communicate effectively with those in your care, as well as the patient’s family and other members of the health care team.

Recognizing & Reporting Changes in Skin Condition
As a person ages, they are at an increased risk for skin injury.


West Virginia


WV Department of Health Policies
A West Virginia Medicaid enrolled home health agency provides medically necessary and appropriate services. They must meet certain criteria to provide care.

Anti-Harassment Policy Statement
Interim HealthCare has been and will continue to be committed to providing a work environment where all employees are treated with dignity and respect.

Back Safety
Proper Body Mechanics and Back Safety Key Points and Definitions

Drug-Free Workplace Policy
IHC has established a policy and is committed to providing a drug and alcohol-free work environment.

Exposure Control Plan Training (OSHA)
If you do not understand something presented in these materials, please stop and direct your question(s) to your office’s OSHA training representative before proceeding.

Documentation Process
All documentation is legal and confidential.

Recognizing & Reporting Changes in Skin Condition
As a person ages, they are at an increased risk for skin injury.

Fraud & Negligence
Standards of Care are consistent with minimum, safe, professional conduct as determined by professional organizations.

Infection Prevention & Control
Standard precautions are used to prevent the transmission of infectious agents.

Grievance & Complaint Review
If you have a question or concern you feel has not been adequately addressed with your immediate supervisor, you are encouraged to submit a written complaint.

Abuse or Suspected Abuse of Clients
Abuse is the misuse of clients either physically, emotionally, or sexually. Anyone can be the victim of abuse so please be alert to the signs and symptoms.

Medical Device Act Training
A medical device is any item that is used for the diagnosis, treatment, or prevention of a disease, injury, or other condition and is NOT a drug or biologic.

HIPAA: Privacy, Security & Breach Training
Patients and clients have the right to access their health information, as well as control and have protection over their medical information.

Quality Management Policy
The Quality Management plan/strategy was developed and followed to be in compliance with Chapters 52.24 Quality Measurement.

Critical Incidents of Abuse & Complaints
Abuse is an act or omission that willfully deprives a participant of rights or human dignity, which may cause or causes actual physical injury or emotional harm to a participant including a critical incident.

Tuberculosis (TB) Training
TB is spread through the air from one person to another. Anyone near the sick person can breathe TB germs into their lungs.

ISP Pre-Training
Individuals who qualify for Office of Intellectual Disability accommodations have ISPs to assist in providing care for them.

Observation & Documentation
Good communication skills are essential to providing quality care. As an aide, you must be able to communicate effectively with those in your care, as well as the patient’s family and other members of the health care team.